A&B Class Client Letter

Dear George

In striving to provide better customer service, we have rating our customers.

Congratulations! You are an ‘A’ class client.

Your cooperation, enthusiasm and dedication to achieving your goals has defined you as one of our most valued members.

As we all do, YOUR BUSINESS has customers that lack the attitude to be successful in life and business, regardless of the tools and support that they are given. These clients demand more than their fair share of time and energy from our team.

We have decided to refocus ourselves and make sure that clients like yourself are rewarded for your efforts with more outstanding service than ever before.

To achieve the results we both need from this program, we both need to reaffirm our commitment to each other. In the future:

You agree to:

• Keep your contact appointments or provide at least 24 hours notice;
• Pay the installments on ‘your investment’ automatically every month, on the agreed date, for the remainder of the program;
• Undertake the full video, audio and printed educational program provided by YOUR BUSINESS;
• Implement the ideas you agree on with your coach;
• Test and measure the marketing pieces we produce for you;
• Commit to actioning the strategies so that your business will flourish; and
• Always maintain your vision.

In return, we agree to:

• Complete 12 months of marketing with you as agreed with your coach;
• Produce ten marketing strategies over the term of the program;
• Focus on your marketing needs and not be distracted by other aspects of your business;
• Coach you on worlds best practice to successfully grow your business; and
• Be adaptable to your needs by increasing the frequency of our contacts.

Congratulations again on your attitude and will to succeed, and thank you for your cooperation. We look forward to continuing our relationship with you and coaching you to be the Entrepreneur you deserve to be.

Thank you,

Name
Position

P.S. I have enclosed [something memorable and meaningful] so that you can enjoy yourself and to show that we care about working with you and helping you success.