Hiring a VA may not work the first time. It's a different culture. And just like hiring anyone, you'll make mistakes. But if you do what I suggest you'll fast track your success.
Make sure you also watch the Elance Recruiting Videos as my recruting tips are the same as what I have on this page.
So I advise you just get started and trial a number of VA's at the same time. Here's how you do it.
- Go to http://www.onlinejobs.ph/ and create an account. It's $50 per month. Pay it with a PayPal account. You can stop after one month, or keep your account open for as many months as you need.
- Write a job ad that is very specific to what it is you want and post it.
- Wait a day or two and then go through the applications.
- Reply to the ones that have obviously read your ad and are replying specifically about their experience doing what it is you want.
- Ask for links/samples of the work they have done, that you would like done.
- Ask for to interview them via Skype.
- In the interview ask them about their day, to hear how they speak. Can you understand them?
- Then go step them through your job ad, ask them if they have experience. When they say 'yes' dig deeper. How much? How often? and then ask them a question that will tell you thet they know what they are doing. Eg. Ok in excel how to you create a pie chart (or some type of thing that you know how to do).
- Look for honesty first and foremost. You want to identify and eliminate dishonest people quickly.
- Look for competency in the skills that you are asking for. You'll see this with the examples/links they provide you with on previous work.
- Look for desire and willingness to learn.
- If they aren't a match end up the interview quickly "Okay NAME, thanks very much for your time today. Let's conclude this interview now. Unfortunately I'm not going to proceed with you because (I'm looking for someone with more experience), however I do wish you all the best with finding a job. Goodbye".
- If they are a match, give them a trial. "Okay Name, I like THIS and THIS about you and your work. How much are you look to get paid per month?" (if they use their Phillipines currency google "php to aud converter" to use the currency converter and work out the figure in AUD.
- "So let's do a weeks trial and see how your quality and speed of work is? When can you start?"
- Start them and then give them some tasks to do. Be wary of excuses of why they haven't done things. This is bad sign. If they use an excuse 2 times, find another contractor.
- Be willing to trial 2 to 3 VA's at the same time to see who's the best. I do this to find the right one fast. One at a time will set you back a lot of time.
- I use basecamp to manage my outsourced team, but you can use a spreadsheet or similar when you first start.
- I use jing which is free, and I shot videos explaining what I want them to do as a video and send them the link. It's awesome.
- I use jing also to send then screen captures.
So there's a good summary. The remaining videos step you through this process to help you to get up and running asap.
[membership_downloads_box title="Your Downloadable Video"]You may need to right-click the following links and select Save Link As to download the file to your computer [membership_download_item_video link="https://s3-ap-southeast-2.amazonaws.com/add10strategies/VA+Recruitment/VARecruitment-01-Overview.mp4" + target="_blank"]Overview[/membership_download_item_video] [/membership_downloads_box]
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Here are the two Job Ads I talk about in the videos. Take them and mould them to your business.
Also go here to watch the elance recruitment videos I talk about in the video.
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Virtual Assistant With WordPress, Infusionsoft, Internet Marketing, video, SEO, Photoshop and Event Management Skills.
Hi,
I'm a business coach and I run a virtual business.
I need you to take over the following activities with your skill set and passion for helping people succeed.
I have a wordpress website and an 'optimizepress' wordpress membership site where my clients log into and access videos, audios and pdfs to learn how to grow their business.
I run fortnightly gotomeeting webinars that are recorded, transcribed and then the video, audio and transcribed PDF is loaded into Amazon S3 and then linked in the membership site so that clients can download the files to their computer.
I run 3 x 3 day live training events each year that you'll be organising with my clients and the resort so that everything goes smoothly. These workshops are recorded and the same process of videos, audios and pdfs are loaded into amazon s3 and made available for download for my clients.
I use infusionsoft to capture leads and then market to with email campaigns and newsletters to move them into buying customers.
I'll need you to take over the above tasks so that I can focus on what I do best - hold webinars and workshops for clients.
You'll also be looking after my emails, appointments and handling phone calls for me.
You'll be my 'go to' person to handle all of the above, plus load new posts into our blog, new updates for the website and submit video to youtube using best practice internet marketing techniques.
I expect you to be switched on, passionate and committed to helping business owners succeed - so that in turn - you succeed.
If you have all of the above you'll be a perfect match for this position.
If you don't have everything but have most of it, please let me know.
Please reply by letting me know your competence levels on the above, how much you'd charge me per month and when you can start.
If you can provide links to your previous work on websites, infusionsoft, seo and any of the other criteria - to help me choose you over the other candidates.
If you fit the postion - I am very much looking forward to meeting you.
Wage: $300 to $600 pm
Position: Full time.
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VA. WordPress. ScreenSteps. Basecamp. Optimizepress. Google Apps. Infusionsoft. Australian Customer Support via Phone and Email.
For this VA position there'll be a mix of customer service, admin and process documentation.
I have a couple of wordpress blogs that will need to be edited/maintained etc weekly. Great to see you have SEO experience as we'll need it.
An ongoing part of this positionfor the VA is to document the processes in my business using http://www.bluemangolearning.com/screensteps and then load in into Screenstepslive.com.
I have a Screenstepslive account where you'll be documenting the processes for our customers to follow, but also for the staff within my business.
Here's a good example of how to set up the documentation with categories and the steps
http://help.clarify-it.com/m/clarify
Here's a good example of a specific process part in steps. With the heading, pic with a description http://help.bluemangolearning.com/m/screensteps_tips/l/4215-create-a-highlight-effect
I am using Basecamp.com to outline the work for you to do and then get you to get it done and click off the to do's.
I don't have set tasks for you each day - YET - that's what you and I will need to develop if you start working with me.
It will be unstructured and ad hoc at the start, but I expect you to be clever so that you can pick up on what needs to be done, and then get it done.
It will take about 1 to 3 months to get everything documented and in place - then from there you and the other team members will have daily/weekly/month to dos. At that point you'll be managing all the other team members on their daily activities to ensure everyone is doing their role.
So we'll start off by creating the daily task lists and documenting them in Zendesk.
The software that you'll need to use, document and set up processes in are:
1. WordPress (website, blog)
2. Optimisepress.com (my membership site for my clients)
3. Google apps - gmail, google calendar etc
4. GoToMeeting - (to hold webinars)
5. Infusionsoft - my CRM marketing the customer database (newsletters, promotions, email broadcasts)
6. Hootsuite
7. Facebook
8. Google+
9. LinkedIn
10. Amazon S3 (file storage for the wordpress membership site (files are too big for wordpress to store them))
You'll have training programs to learn from, and then you'll need to document what you've learnt and put them into my Zendesk.com account. You'll also need to be very clever in 'googling' answers so that you can work things out for yourself.
The key to your role is to get me out of having to be involved in the processes that you and the other team members do.
I need to be out of the day to day activities of the business so I can bring in more business for you and the team to do.
Using Basecamp you'll be managing the other contractors that I have. They are:
1. Video editor
2. Article riters
3. Press Release writer
4. Designer
5. Website coders
6. SEO
You'll work with me to set up daily/weekly/monthly to do lists for the contractors and then schedule when it all needs to be done by them, and then manage them to make sure it happens.
You'll be working with Google apps for business to manage my emails, calendar and customer support and potential new customer enquiries.
You'll need to be able to make out bound calls to customers, and conference centers to manage the events that I hold.
I run 3 x 3 day live workshop events for my clients each year, so you'll need to liase with the conference center to organise the event, organise the clients with all the things they need to book in and prepare for etc.
So your spoken and written english need to be excellent.
Please apply if you are strong in all of the above.
Wage: $400 - $700
Position: Full Time
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[membership_downloads_box title="Your Downloadable Video"]You may need to right-click the following links and select Save Link As to download the file to your computer [membership_download_item_video link="https://s3-ap-southeast-2.amazonaws.com/add10strategies/VA+Recruitment/VARecruitment-02-JobTitle.mp4" + target="_blank"]Job Title[/membership_download_item_video] [/membership_downloads_box]
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[headline_arial_small_left color="#000000"]Job Description[/headline_arial_small_left] [membership_downloads_box title="Your Downloadable Video"]You may need to right-click the following links and select Save Link As to download the file to your computer [membership_download_item_video link="https://s3-ap-southeast-2.amazonaws.com/add10strategies/VA+Recruitment/VARecruitment-03-JobDescription.mp4" + target="_blank"]Job Description[/membership_download_item_video] [/membership_downloads_box]
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[headline_arial_small_left color="#000000"]Wage, Skills, Contact Details[/headline_arial_small_left] [membership_downloads_box title="Your Downloadable Video"]You may need to right-click the following links and select Save Link As to download the file to your computer [membership_download_item_video link="https://s3-ap-southeast-2.amazonaws.com/add10strategies/VA+Recruitment/VARecruitment-04-WageSkillsContactDetails.mp4" + target="_blank"]Wage, Skills, Contact Details[/membership_download_item_video] [/membership_downloads_box]
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[headline_arial_small_left color="#000000"]VA Ad #2[/headline_arial_small_left] [membership_downloads_box title="Your Downloadable Video"]You may need to right-click the following links and select Save Link As to download the file to your computer [membership_download_item_video link="https://s3-ap-southeast-2.amazonaws.com/add10strategies/VA+Recruitment/VARecruitment-05-VA-Ad%232.mp4" + target="_blank"]VA Ad #2[/membership_download_item_video] [/membership_downloads_box]
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[headline_arial_small_left color="#000000"]Assessing Candidate Replies[/headline_arial_small_left] [membership_downloads_box title="Your Downloadable Video"]You may need to right-click the following links and select Save Link As to download the file to your computer [membership_download_item_video link="https://s3-ap-southeast-2.amazonaws.com/add10strategies/VA+Recruitment/VARecruitment-06-AssessingCandidateReplies.mp4" + target="_blank"]Assessing Candidate Replies[/membership_download_item_video] [/membership_downloads_box]
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[headline_arial_small_left color="#000000"]Skype Interviewing[/headline_arial_small_left] [membership_downloads_box title="Your Downloadable Video"]You may need to right-click the following links and select Save Link As to download the file to your computer [membership_download_item_video link="https://s3-ap-southeast-2.amazonaws.com/add10strategies/VA+Recruitment/VARecruitment-07-SkypeInterviewing.mp4" + target="_blank"]Skype Interviewing[/membership_download_item_video] [/membership_downloads_box]
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[headline_arial_small_left color="#000000"]Wrap Up[/headline_arial_small_left] [membership_downloads_box title="Your Downloadable Video"]You may need to right-click the following links and select Save Link As to download the file to your computer [membership_download_item_video link="https://s3-ap-southeast-2.amazonaws.com/add10strategies/VA+Recruitment/VARecruitment-08-WrapUp.mp4" + target="_blank"]Wrap Up[/membership_download_item_video] [/membership_downloads_box]
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